Refund policy
We appreciate your support as a valued customer of More Happy Creations (MHC). Please review our returns and exchanges policy below. As a small business, we may have certain limitations compared to larger online retailers. However, we are committed to providing you with an exceptional experience and will strive to make every interaction memorable. Thank you for being a part of our MHC community!
- Full Refunds: Currently, we are unable to offer full refunds. However, we are actively working towards providing this service in the near future. We apologize for any inconvenience caused.
- Exchanges: If you need to exchange an item due to incorrect sizing or if you're not completely satisfied, please reach out to us at info@morehappycreations.com. We will do our best to ensure that an alternative size is available for you.
- Shipping Charges: Please note that shipping charges are non-refundable and will not be credited. When returning or exchanging an item, you will be responsible for any associated shipping costs.
- Store Credit: MHC allows you to receive online store credit within 14 days of receiving your items. This credit can be used for future purchases on our website.
- Condition of Returned Items: To be eligible for an exchange, items must be in their original condition, unworn, unwashed, and with all tags still attached.
- Final Sale Items: Please be aware that sale items are considered final sale and are not eligible for return or exchange.
- Damaged Items: If you believe your item is damaged, please contact us at info@morehappycreations.com within 3 days of receiving the item(s). We will be happy to assist you further and find a suitable solution.
We appreciate your understanding of our current policies. If you have any further questions or need assistance, please don't hesitate to reach out to us at info@morehappycreations.com. We value your continued support and look forward to serving you with exceptional products and customer service.